KLM Delivers A Great Customer Experience through Social Media

Originally posted by Maria Tuttocuore @ eTravel Project.

Subscribe to the RSS Feed for Maria Tuttocuore.

Press, please cite this post's original author.

Everybody is talking so highly about KLM Royal Dutch Airlines and their marketing initiatives that I wanted to test them in my last flight to Europe. I was at the Amsterdam Airport Schiphol very early in the morning and checked in from my Android and mentioned @KLM. Both the airport and KLM were prompt to welcome me to Holland. On my way [...]