Reflections on the Handheld revolution by 2014

Originally posted by @ Internet Marketing for Tourism.
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Cell phone has already replaced landline for 30% of U.S. Households

Also this report on cell phone use and adoption for online payments shows 15% of folks have bought things with their phone.

Where we are now: 50% of cell phones are web-enabled and there are 3 billion cell phone contracts across the planet.

Can you see the future?

Here’s my guess at the new communication landscape in 2014:

  • 80% of Cell phones are Web-enabled.
  • 50% of audio / video person to person communications take place over a handheld device that is not a landline phone.
  • 25% of people will regularly be paying for goods and services with their cell phone – linked to financial services.
  • More people will be accessing the Web by phone than by computer.
  • People will use computers primarily for work and school, handhelds will be the device of choice for accessing information that matters – when and where it matters most, HERE and NOW.
  • Computer banking will be replaced by handheld apps for most people.  (hopefully banks won’t fall into the trap of making the handheld a premium revenue-generating service!)
  • Office space will become cheap, cheap, cheap as businesses move away from clustered office cubicles and embrace an open-office standard where business is transacted wherever people are.

What is your best guess at the new communication landscape in 2014?  What do you think the implications are for travel and tourism businesses?

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